Return and Refund Policy
Made-to-Order Products
Since all TopLife products are made-to-order using print-on-demand technology, we only accept returns and exchanges for defective or damaged items. This allows us to reduce waste and keep our prices competitive.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 14 days of delivery with a photo of the damage. We will arrange a free replacement or full refund.
Wrong Size
If you ordered the wrong size, we offer a one-time exchange (subject to availability). You will be responsible for return shipping costs. Please contact us within 14 days of delivery to arrange an exchange.
How to Request a Return
- Email toplifeclothing@gmail.com with your order number and reason for return
- Include a photo of the item if damaged or defective
- We will review your request within 2-3 business days
- If approved, we will send you a return shipping label (for damaged items) or instructions for exchange
Refund Processing
Approved refunds will be processed within 5-7 business days and will appear on your original payment method.
Questions?
Contact us at toplifeclothing@gmail.com or through our Contact page.