FAQ

Frequently Asked Questions

How long does it take to receive my order?

All orders are made-to-order using print-on-demand. Production takes 5-10 business days, and shipping takes an additional 3-7 business days. Total delivery time is typically 8-17 business days.

What is print-on-demand?

Print-on-demand means your product is made specifically for you when you place your order. This reduces waste and ensures quality. It also means slightly longer production times compared to mass-produced items.

Are your products true to size?

Our products are designed with a relaxed, oversized fit. If you prefer a more fitted look, we recommend sizing down. Check individual product descriptions for fabric weight and fit details.

How should I care for my TopLife products?

  • Machine wash cold with similar colors
  • Do not bleach
  • Tumble dry low or hang to dry
  • Do not iron directly on prints
  • Wash inside out to preserve designs

Do you ship internationally?

We currently ship within the United States only. International shipping is coming soon.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.

How do I use my discount code?

Enter your discount code at checkout in the discount code field. Your discount will be applied to your order total. Use code TOPLIFE15 for 15% off your first order.

Can I track my order?

Yes. You will receive a shipping confirmation email with tracking information once your order ships.

What if I have a problem with my order?

Contact us at toplifeclothing@gmail.com or through our Contact page. We respond within 24 hours.